Friday, 6 March 2015
HA4 - Apprenticeship
1. Apprentice IT Support Agent:
Duties include: Mobile (Apple/Blackberry) support, providing telephone support to clients, logging calls to CRM system, training clients with products.
2. Information Systems & Technology Support Apprentice:
Responsible for the receipt of problems that are reported by customers, and co-ordination of rapid and appropriate responses, including channeling requests to appropriate solutions, monitoring progress, and keeping the customer up-to-date with progress.
3. Advanced Apprenticeship in IT Software Development:
Areas covered in apprenticeship: understanding the principles and techniques of software design, investigation, analysis and solving of reported defects, creating documents for the support and maintenance of a computer program.
4. Apprentice Technician:
Duties include: Building and maintaining computer systems, computer support, answering support calls from both existing and new customers, networking systems, understanding all products used in the industry.
5. IT Technical Apprentice:
Duties include: building PCs from available spare parts (motherboards, power supplies, graphics cards etc), installing OS and software, laptop/PC repair, repairing faulting systems, recovering data from damaged devices, responding to client requests.
6. IT Support Apprenticeship:
Duties include: troubleshooting hardware/software issues face-to-face or remotely, managing user accounts/passwords, controlling hardware/software inventories, upgrading PC hardware.
7. Apprentice IT Support Officer:
Duties include: providing system training and support for end users, ensuring maximum availability of computer systems, developing and implementing new systems, IT hardware and software maintenance, researching and evaluating new technologies.
8. IT Help Desk Apprenticeship:
Duties/Responsibilities include: providing technical 1st-line support for all staff, establishing the level of assistance required and (if needed) progress the problem to the next line of support, delivering excellent customer service for all support requests or incidents, installing, configuring, repairing and supporting computer hardware and software.
9. Apprentice Help Desk Operator:
Duties include: Taking calls to the help desk from users around the group, logging tickets on the help desk system and assigning technicians to solve them, contacting users to confirm satisfaction with the solution, assisting transport arrangements for IT equipment, contribute to monthly reports, assist the Help Desk Coordinator with their daily activity.
10. Apprentice Technical Support Engineer:
Duties/Responsibilities include: diagnosing and fixing computer hardware and software issues, liaising with VoIP customers/suppliers, installation tasks (servers, desktops, VoIP), product research and evaluation.
Duties include: Mobile (Apple/Blackberry) support, providing telephone support to clients, logging calls to CRM system, training clients with products.
2. Information Systems & Technology Support Apprentice:
Responsible for the receipt of problems that are reported by customers, and co-ordination of rapid and appropriate responses, including channeling requests to appropriate solutions, monitoring progress, and keeping the customer up-to-date with progress.
3. Advanced Apprenticeship in IT Software Development:
Areas covered in apprenticeship: understanding the principles and techniques of software design, investigation, analysis and solving of reported defects, creating documents for the support and maintenance of a computer program.
4. Apprentice Technician:
Duties include: Building and maintaining computer systems, computer support, answering support calls from both existing and new customers, networking systems, understanding all products used in the industry.
5. IT Technical Apprentice:
Duties include: building PCs from available spare parts (motherboards, power supplies, graphics cards etc), installing OS and software, laptop/PC repair, repairing faulting systems, recovering data from damaged devices, responding to client requests.
6. IT Support Apprenticeship:
Duties include: troubleshooting hardware/software issues face-to-face or remotely, managing user accounts/passwords, controlling hardware/software inventories, upgrading PC hardware.
7. Apprentice IT Support Officer:
Duties include: providing system training and support for end users, ensuring maximum availability of computer systems, developing and implementing new systems, IT hardware and software maintenance, researching and evaluating new technologies.
8. IT Help Desk Apprenticeship:
Duties/Responsibilities include: providing technical 1st-line support for all staff, establishing the level of assistance required and (if needed) progress the problem to the next line of support, delivering excellent customer service for all support requests or incidents, installing, configuring, repairing and supporting computer hardware and software.
9. Apprentice Help Desk Operator:
Duties include: Taking calls to the help desk from users around the group, logging tickets on the help desk system and assigning technicians to solve them, contacting users to confirm satisfaction with the solution, assisting transport arrangements for IT equipment, contribute to monthly reports, assist the Help Desk Coordinator with their daily activity.
10. Apprentice Technical Support Engineer:
Duties/Responsibilities include: diagnosing and fixing computer hardware and software issues, liaising with VoIP customers/suppliers, installation tasks (servers, desktops, VoIP), product research and evaluation.
HA4 - UCAS
1- Computer Graphics, Vision and Games:
Description: In the first year you will be introduced to Operating Systems, programming, software and web development. In the other 2 years you will study algorithms, programming languages, database design, image processing, advanced computer graphics and user interfaces.
Duration: 3 years
Entry Requirements: English Grade C, Maths Grade C
2 - Computer Games Technology:
Description: 12-15 hours per week in lectures, laboratories and tutorials. Learning audio, network and graphics programming.
Duration: 4 Years
Entry Requirements: English Grade C, Maths Grade C
3 - Computing Science
Description: Learn computer programming and architecture, data management, maths for computer science, human-computer interaction, modern programming languages, and Operating Systems.
Duration: 4 Years
Entry Requirements: English Grace C, Maths Grade C, Chemistry/Physics/Dual Science Award
4 - Computing
Description: Learn introductory programming, computer and communications technology, data designing and organisation, modelling, internet systems, digital media, computing and security of networks.
Duration: 4 Years
Entry Requirements: English Grade C, Maths Grade C
5 - Computer Graphics, Vision and Games
Description: Covers a wide range of topics within the computing industry and the modern world, focuses on the programming aspects of various techniques and also on how visual data can be obtained, processed, interpreted, visualized and applied.
Duration: 3 Years
Entry Requirements: English Grade C, Maths Grade C
Description: In the first year you will be introduced to Operating Systems, programming, software and web development. In the other 2 years you will study algorithms, programming languages, database design, image processing, advanced computer graphics and user interfaces.
Duration: 3 years
Entry Requirements: English Grade C, Maths Grade C
2 - Computer Games Technology:
Description: 12-15 hours per week in lectures, laboratories and tutorials. Learning audio, network and graphics programming.
Duration: 4 Years
Entry Requirements: English Grade C, Maths Grade C
3 - Computing Science
Description: Learn computer programming and architecture, data management, maths for computer science, human-computer interaction, modern programming languages, and Operating Systems.
Duration: 4 Years
Entry Requirements: English Grace C, Maths Grade C, Chemistry/Physics/Dual Science Award
4 - Computing
Description: Learn introductory programming, computer and communications technology, data designing and organisation, modelling, internet systems, digital media, computing and security of networks.
Duration: 4 Years
Entry Requirements: English Grade C, Maths Grade C
5 - Computer Graphics, Vision and Games
Description: Covers a wide range of topics within the computing industry and the modern world, focuses on the programming aspects of various techniques and also on how visual data can be obtained, processed, interpreted, visualized and applied.
Duration: 3 Years
Entry Requirements: English Grade C, Maths Grade C
Thursday, 5 March 2015
Thursday, 15 January 2015
Task 7 - Professional Bodies Supporting the Industry
Professional Bodies Supporting the Gaming Industry
UKIE -
UKIE stands for UK Interactive Entertainment. It is a non-profit organisation that provides support for people within the gaming industry. They are trying to make the UK a better place for people to develop and publish video games, and let the industry grow.
IGDA -
IGDA stands for International Game Developers Association. It is an international non-profit organisation that is built up of people of all kinds within the gaming industry. They try to address big issues, help people connect with others in the industry, and improve the quality of their lives.
WIGJ -
WIGJ stands for Women in Games Jobs. It is a non-profit organisation that is trying to get more women into the gaming industry. They are trying to make the industry more diverse, and make it more appealing to women who are interested in video game development.
BAFTA -
BAFTA stands for The British Academy of Film and Television Arts. It holds award ceremonies for film, TV, and since 2004, video games. The award ceremonies reward game companies for developing outstanding and innovative games, and provides motivation to do well in the industry.
MEF -
MEF stands for Mobile Entertainment Forum. It helps companies to put their products or any services onto the mobile platform, and monetize it. It tries to address problems on mobile, and make it more sustainable to use.
UKIE -
UKIE stands for UK Interactive Entertainment. It is a non-profit organisation that provides support for people within the gaming industry. They are trying to make the UK a better place for people to develop and publish video games, and let the industry grow.
 |
| (Source) |
IGDA stands for International Game Developers Association. It is an international non-profit organisation that is built up of people of all kinds within the gaming industry. They try to address big issues, help people connect with others in the industry, and improve the quality of their lives.
 |
| (Source) |
WIGJ stands for Women in Games Jobs. It is a non-profit organisation that is trying to get more women into the gaming industry. They are trying to make the industry more diverse, and make it more appealing to women who are interested in video game development.
 |
| (Source) |
BAFTA stands for The British Academy of Film and Television Arts. It holds award ceremonies for film, TV, and since 2004, video games. The award ceremonies reward game companies for developing outstanding and innovative games, and provides motivation to do well in the industry.
 |
| (Source) |
MEF stands for Mobile Entertainment Forum. It helps companies to put their products or any services onto the mobile platform, and monetize it. It tries to address problems on mobile, and make it more sustainable to use.
 |
| (Source) |
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